Lost property at Ibiza Airport

Thank you for your help Linda.


Hi Sally-Ann,

You need to contact the lost property office at Ibiza Airport. Their number is +34 971 809 207 or you can email them at ibizaservicios@aena.es

You might have to wait a while for a response I'm afraid as this is their busiest time of year and they are inundated at the moment.

Linda



Hi Gary

Sorry to bother you but I wonder if you can please help me? On Friday 18 July at around 11.30 pm I left my watch in the plastic box that you put your items in that goes through the x-ray machine (at Ibiza Airport). The watch is silver, with a round face with diamonds around it, and 'River Island' written on it and has great sentimental value.

Is there anyway this could be located? If so, is there a way I can pay for this to be sent back to me in England?

I would be very grateful if you could email me back.

Many thanks.

Sally-Ann Hall

Child seats in Spanish taxis

Many thanks for coming back to me Linda.
Kind regards.
Sarah

Hi Sarah,

Very few Spanish taxis (practically none) carry child seats so don't worry about your daughter as you can sit with her in the back of the taxi and transport her that way.

Linda


Hi Gary

Please can you advise whether the airport taxis in Palma allow babies to travel in their taxis without a car seat. She will be 18 months at time of travel. Do I need to hire a car seat or do some taxis already services provide this additional service.

Many thanks
Sarah Ashton

Lost property at Vigo Airport

Hi John,

You need to get in contact with lost property at Vigo airport. You can email them at CoordinacionVGO@aena.es

Linda



Was there a Nokia phone handed in to Vigo airport on 10th July at 11pm. When turned on it says dad smells.

I may have lost my phone outside the airport that evening.

Thanks

John Greenwood

Getting from Denia to Valencia

Hi Norman,

It's a 95km journey between Denia and Valencia and there are no direct train routes (there is one train a day between Gandia and Valencia) so your best option is to get a bus from Denia to Valencia (which as you will see from the timetable is a 2 hour journey).

Linda


Hi Gary.
We have a villa in Monte Pego and would like to visit the city of Valencia one day in sept and do not want to drive but go by train.
Can you help.
Regards.
Norman Beavis

Getting from Tenerife Airports to Los Gigantes

Hi Sharon,

Los Gigantes is 54km from Tenerife South Airport and 82km from Tenerife North

Linda


Gary



Could you please advise on the distance from Tenerife airport to Los Gigantes?



Many Thanks



Sharon

Travellng in Andalucia

hi,

i'm planning to go to seville, granada,cordoba and malaga end of this week. Could u please provide me with the following information, please?
- time taken to drive from seville to granada
- time taken to drive from granada to cordoba
- time taken to drive from cordoba to seville
- if we drive to alhambra,is there any car park available and what is the parking rate
- we are planning to watch bullfight and /or flamenco dance either in Seville or granada, where can buy the tickets from ?

thank you for your help

hanim


Hi Hanim,

In answer to your questions:

It 264 km from Seville to Granada and it will take 2hrs 45 mins to drive
Its 203km from Granada to Cordoba and it will take 2hrs 15 mins to drive
Its 150km from Cordoba to Seville and it will take 1hr 45 mins to drive

If you click on this link it will give you details on the Alhambra You will need to book tickets in advance to get in at this time of year.

You will need to look on the internet for details of bullfights and flamenco as I'm afraid we don't have this kind of information.

Hope you have a good trip.

Linda

Booking a private transfer from Barcelona Airport

Hi Bernadeta,

You need to contact Shuttle Direct who are the firm who organise the private transfers. you can get an online quote by clicking on the link.


Linda



Dear Sir / Madam

We are IATA travel agency pelikantravel from Slovakia.

We have vip clients /27/ they flying to Barcelona Airport, but they
need a transfer /bus/ to get to Zaragoza and back to the BCN airport.
They are musicans so they need to take with them they music
instruments as well.

We need a bus in term 04.-06. august 2008
BCN airport
ZARAGOZA /but they want to use it between 04.-06.aug/
BCN airport.

Can you please send us the rate for this service, wether we can pay
for the clients with our company credit card so they dont need to pay
after arrival.

Thank you very much

Best regards

Bernadeta Izsofova

Getting to Zahara de los Atunes

Hi again David,

You can fly into Gibraltar with Monarch Airlines from Luton and Easyjet Airlines from Gatwick and into Jerez from London Stansted with Ryanair If you click on the links you can get more information on timetables and prices.

Zaraha de los Atunes is 110km from Jerez Airport and about a 1 hour 30 minute drive and 84km from Gibraltar (about a 1 hour and 10 minute drive) - both are on motorways so there is very little in it. If you want to hire a car from Gibraltar Airport you have to cross the border into La Linea (about a 10 minute walk) and hire it from there. Of you can get a free online quote for car hire from Jerez Airport here.

Both airports have good motorway connections to Tarifa and Zahara de los Atunes and if you have driven in Menorca you should not find driving too difficult here.

I think at the end of the day your decision will come down to which flights are most convenient ones for you.

Linda


Hi Linda

Luton, Stansted & Gatwick are all relatively conveniet for us. We would probably opt for Gatwick as this is more likely to give us the morning flights we perfer& is usaully less expensive..

Regards

David


Hi David,

Which airport are you flying from in the UK?

Linda


Gary

Just found your site & some great information,

We are looking to travel to Zahara de los Atunes. Most sites advise using Jerez Airport but Gibralta seems much nearer. Can you advise which is more practical and what is the driving like for the european novice, my only previous experience is on Menorca.

Thanks

David Ecott

Driving in Andalucia

Hi Hanim,

It's a 230km drive from Malaga Airport to Seville which is motorway all the way and should take you about 2 hours and 30 minutes. It's a 260km drive from Seville to Granada which should take you just under 3 hours. As Granada is built in the mountains it can be quite a tiring place to visit with a few steep slopes to climb up to get to places like the Alhambra so it is going to be quite a long day if you are going to take in all the sights. I don't know what time of year you are planning to visit Spain, but it is advisable to book tickets for the Alhambra in advance to avoid lengthy queues. You can find out more info and do this at www.alhambradegranada.org

You can get a free online quote for car hire at Malaga Airport by clicking on this link.

Linda


Hi

I'm planning to fly to Malaga, rent a car and drive to Seville.
How long does it take to drive from malaga airport to Seville central, please? I plan to make Seville my "base" place before travelling to the rest of other places. I'm bringing my 65 years old parents who love architecture and history, and prefer to rent at the same apartment through out the stay

On the next day, I plan to drive from Seville to Granada to visit Alhambra and plan to go back to seville on the same day. Do you think it is possible ?

Thank you for your help

Hanim Ishak

Passport validity for Menorca

Hi Diana,

As long as it does not expire until after you return to the UK then you will be OK.

Linda

Hi

We're travelling to Menorca next year and our son's passport expires 2 days after we return to the UK. Will this be sufficient or should we renew?

Thank you for your help.

Diana Jones

Assistance for wheelchair users at Spanish Airports

Linda
Thank you it was a great help.


Hi Robert,

A new set of EU regulations which cover the amount of assistance Spanish Airports are expected to give passengers with mobility problems are about to come into force. You can find out more by clicking on the link.

Linda


Gary what help is there for wheelchair users to get on and off the plane at Alicante airport

Robert

Getting from Jerez to Rota

Hi Ferah,

Rota is 48km from Jerez Airport (about a 45 minute drive) and a taxi (which will take up to 4 people) will cost you in the region of €70 single fare.

There are no trains into Rota, and another option is to book a seat on a private shuttle bus from Jerez Airport to Rota or you can get a bus from Rota to Jerez

Linda



Dear Gary

I saw your address on the net and would be grateful if you could please let me know how I can get from Jerez airport to the resort of Rota on the Costa De La Luz.

Many thanks

Ferah

Getting to the Hostal Goya from Barcelona Airport

Hi Joan

You need to get the Aerobus from Barcelona Airport. If you click on this link it shows you where the Hostal Goya is located.

Linda



Hi,
There are 2 of us arriving at the Barcelona aiport on a Sunday morning and will need to get to the Hostal Goya. What are our options?
Thanks for your help.
Joan

Ryanair at Madrid Airport

Hi Basil,

Ryanair operate from Terminal 1 at Madrid Airport.

Linda


Sorry to disturb you,
can you tel me from which terminal does Ryan air fly from in Barajas airport Madrid? Ther are 4 terminals there...
thanking you in advance,
basil

Taxi firms at Bilbao Airport

Hi Eoin,

If you click on this link it gives you details of taxi firms which operate from operate from Bilbao Airport which can transport your parents to Valcaba.

It's a 108km journey from the airport to Valcaba so a taxi (which will take up to 4 people) will cost in the region of €150 single fare.

Linda


Hola,

excuse por favor mi escritura esto en inglés :

Together with my parents, my family will visit Asón Agüera this August.

We are staying (altogether 17 people) in a Posada in Valcaba, Valle de Soba. (nearest town is Ramales de la Victoria)

Most of the family members will arrive later by car, and my parents will come first by airplane from Ireland to Bilbao.

I am trying to find the easiest way for my parents to come from Bilbao airport to Valcaba.

Can you help ?

The train FEVE goes from Bilbao to Gibaja, but only runs 3 times each day.

Is there a taxi company in Bilbao or Santander that will collect my parents from Bilbao airport with their luggage and bring them to the Posada in Valcaba ?

Do you have an estimate of how much it will cost in total ? Are these trips usually arranged by a pre-payment basis for an agreed total fare or is it required to rent the taxi at the airport and pay the total on the meter ? Is there a list of approved taxi companies and telephone numbers to call ?


Gracias mucho por su ayuda


Eoin Sharkey

Excess luggage charges at Palma Airport

Hi Matthew,

It's not the airport you are travelling from which receives any money for excess baggage charges but the airline you are travelling with - they set the limits. I suspect it goes towards subsidising the high fuel charges they are now having to pay.

Linda

Hi,
I had the mis-fortune of having to pay a Luggage Excess at Palma Last Saturday (3 Kg Over), at a cost of 8 Euros per Kg - 24 Euros. (A Charge I could do without!!)

When I asked the less than friendly Airport Authorities Desk Girl if she could explain what actually happened to the Excess monies raised through this method, she was rather curt??

Was interested to understand what actually happens to my 24 Euros. (First Airport I have used which operates this charge for such a small amount of excess weight??)


Thanks in advance.

Cheers for now.
Regards,



Matthew Fulton

ATMs at Palma Airport

Hi Paul,

There is a La Caixa bank with ATM facilities in the public area on the 4th floor of Palma Airport.

Linda




hi gary
can you please let me know if there are cash points in arrivals at palma airport

thanks paul

Dufry duty free shopping at Tenerife South Airport

Hi Katherine,

You can telephone or fax them at +34 922 759 578 fax them at +34 922 759 584 or email them (which is probably the best option) at tfs.shopmanager@dufry.com

Linda


Hello,

I bought a CK watch from Dufry at Tenerife South Airport on the 17th June 2008. The bracelet catch on the watch has broken. It has a 2 year guarantee. How do I contact them for a replacement?

Hope you can help.

thanks



Kind Regards,

Katherine

Dufry duty free shopping at Tenerife South Airport

Hi Katherine,

You can telephone or fax them at +34 922 759 578 fax them at +34 922 759 584 or email them (which is probably the best option) at tfs.shopmanager@dufry.com

Linda


Hello,

I bought a CK watch from Dufry at Tenerife South Airport on the 17th June 2008. The bracelet catch on the watch has broken. It has a 2 year guarantee. How do I contact them for a replacement?

Hope you can help.

thanks



Kind Regards,

Katherine

Flights from Faro to Barcelona

Hi Kevin,

I am afraid there are no no flights Faro to Barcelona. You can only fly there from Lisbon with TAP-Air Portugal, Vueling and Iberia. The best way to get to Lisbon is by train from Faro

Your other (but very slow) option is to get a bus from Faro to Seville and then a train from Seville to Barcelona.

Linda



Hi Gary,
My wife and I need to leave Faro on the 20/09/08 and end up in Barcelona, it is not critical when we arrive in Bacelona.

Are there any airlines that fly Faro to Barcelona?

Regards, Kevin

Car hire companies at Girona Airport

Hi again Harry,

If you click on this link it gives you details of car hire companies based at Girona Airport

Avis and Hertz certainly let you take a hire car across borders but they charge a very high premium - this is all due to the insurance costs I'm afraid.

Linda




Hi Linda,



Gerona in Northern Spain!!!



Harry



Hi Harry,

Which Spanish Airport are you travelling from?

Linda



Can you please tell me what car hire companies have desks in the airport terminal.

I know that Hertz have one, can you advise who else has a desk there.



Some of the companies offering cars for hire give no details as to who to contact on arrival, which

Is very important especially if one is arriving late in the evening.



Also are you aware if any of the car hire companies have an excess charge for vehicles

Taken out of Spain and into France.



Thanks for your help.



Regards

Harry Allen

Tours of Almeria Airport

Hi again Mareike,

I don't have her personal email address but you can email Almeria Airport at leiinfo@aena.es and mark it for her attention.



Linda


Hi Linda,

is there a possibility to contact her by email?

Best regards
Mareike



Hi Marieke,

You need to contact the Spanish Airport Authority (Aena) to see if this is possible. They do carry out tours at this airport and the contact there is Carmen Peraita Sanz Telephone: 950 213 707.

Linda




Hi Gary,

I was wondering if you can help me. My boyfriend is very interested in planes and airports. I would like to ask you if there is a possibility to make a tour at the airport of Almeria. This should be a birthday surprise for him.
We will be in Almeria for vacation from 09th until 16th August.
I would appreciate if you can let me know if this is possible, if yes: when and what I have to pay for.

Thanks in advance and best regards from Düsseldorf

Mareike

Transfers at Madrid Airpot

Hi Deb,

Well the good news is that both Continental and Easyjet operate from Terminal 1 at Madrid Airport so you won't have to change terminals. On that basis 2 hours will be enough time. I suspect you will have to re-check your bag in at the Easyjet desk, but have you spoken to Continental to see if they can check you right through?

Linda



We have a 2 hour transfer in Madrid between Continental and Easy Jet. Our Continental carry-on is larger than the Easy Jet allowance. Do we need to clear customs to check the bag at the Easy Jet check-in or can we check the bag at the gate? We are worried we will not have enough time to transfer. We have never flown Easy Jet before nor been through the Madrid airport.

Thanks!
deb

Taxis at Ibiza Airport

Hi Alex,

At this time of the year you will find it virtually impossible to make a booking. They will be lined up outside the airport but are several flights which come in around the same time as yours so you might have to queue for a bit to get one.

Linda


hi

do we need to book something or will they just be avilable from outside the airport?

Alex

> Hi Alex,
>
> If by transfers you mean taxis, then there will be no problem as they operate as long as flights are arriving and departing from Ibiza. You can find details of the various bus services at Ibiza Airport by clicking on this link.
>
> Linda
>
>
> hi
>
> just wanting to find out if airport transfers in ibiza run at all hours. our flight will arrive at about midnight and we leave about 1 in the morning.
>
> thanks, alex

Flights into Santander and Bilbao

Linda: Thank you for you assistance. Charles Holder


Hi Charles,

If you visit our guide to flights to Santander Airport and guide to flights to Bilbao Airport you will see all the locations listed which you can fly from in the UK along with the airlines which operate the routes. You can also find details of flights to Alicante here which is a much larger airport and where you will see there is a greater choice.

Linda


Hello Gary: We are travelling SW UK to northern Spain next May, 2009. We are looking for any flight from Plymouth, UK or Exeter, UK to Santander or Bilbao Spain. Are you aware of any? Our next choice for an arrival airport in Spain is Alicante. Thanks, Charles Holder, Calgary, Canada.

Flights to Almeria from London over Christmas

Hi Keith,

If you click on this link you can find out which airports you can fly into Almeria from the UK I know a lot of airlines are cutting their services this winter (and Almeria is one of the areas affected) so this could be why you have the problem.

Linda



Dear Gary please help. I am trying to book flights at xmas from any london airport to almeria, The flights are usually out at the end of June, however every company i try does not have any vacant dates. can you help please. K. Neale

Bringing a dog into Spain

Hi Linda

Thanks for the reply. I'ts been very helpful. I'll definately watch out for the right place to pick my dog up from at Alicante airport now!!

Regards
Rachel


Hi Rachel,

You need to check the EU pets website to check you have all the correct documentation. If this is a bit confusing then Defra is another site to check.

It varies from airport to airport where the animals are left for collection so the best thing to do is to check with the cabin crew on your outgoing flight and then again with the ground handling agents waiting outside the aeroplane when you land. But be warned your dog could still be unloaded with the rest of the luggage and put on the carousel as this has happened to quite a number to people! This also happened to me but my animals were none the worse for it.

Provided all your paperwork is in order all of your fees will have been paid at the UK end and there is nothing further to pay here.


Linda

Hi Gary

I am going to import my dog into Spain in August this year and want to check a couple of things with you please.

1. My dog will have a Pet Passort from the vets in the UK. Does she need to have any other documentation to bring her into Spain?

2. The airline that is flying her over is ThompsonFly - where do I collect her from once the plane has landed?

3. Are there any fee's that I will have to pay on entering Spain?

Many thanks
Regards

Rachel Saker

Getting from Gibraltar Airport to Jerez

Thank you for your help

Hi Eileen,

I am afraid there are no trains or direct buses from Gibraltar to Jerez. If you walk across the border into Spain and cross the road you can get a bus from La Linea to Seville and then a connection to Jerez. Or you can get a train from Seville to Jerez.

It's a 110 km journey which takes about 1 hour 30 minutes to drive, and again you need to get a taxi from La Linea (they are waiting at the border entrance) and it will cost in the region of €160 for up to 4 passengers single fare.

Linda



Hi we need to get from the airport in gibraltar to jerzes in October is there a train or how much would a taxi be?
Thank

Getting from Faro to Praia da Rocha

Hi,

If you don't want to hire a car from Faro Airport then your best option is to book seats on a private shuttle bus from Faro Airport to Praia de Rocha.

Linda



dear gary
i am coming to portugal on the 30.08.2008 for 7 days i will be arriving at faro airport and traveling to praia da rocha, portimao, could you tell me the best way to get there please, there will be just me and the wife and 2 suitcases, we are staying at the club praia da rocha

many thanks

Confirmation on car hire agreement

Hi Mark,

You need to contact Cartrawler who you made the booking through, You can email them at reserve@cartrawler.com. This is their busiest time of year so it may well be that the confirmation is taking longer to come through than usual.

Linda




Gary;

Thank-you for the email and we have signed up for your airport guide service.

We rented a car but we have not recieved any confirmation. Can you help us get that information?

Can you use the information that triggered this email to track down the rental agreement?

Thanks,

Mark

Lost property at Terminal 4 Madrid Airport

Hi again,

Number for lost property at T4 at Madrid Barajas is 917 466 065

Hope you manage to locate it.

Linda


Flight to Budapest this morning at terminal 4



Hi Oliver,

Which terminal did you lose it in?

Linda


Hi I have lost an drum pedal this morning at Madrid airport, who can help me, is there an lost&found contact !!??

Thanx

Oliver

Getting from Alicante Airport to Gandia

Hi Bethany,

It's about 130km from Alicante Airport to Gandia so a taxi would cost in the region of €170 single fare.

You have two options. You can either get a bus from the centre of Alicante to Gandia or you can get a train from the centre of Alicante to Gandia (changing at Valencia). For details of how to get from Alicante Airport to the city centre click on this link.


Linda




Hi Gary

I have just booked a ticket to Alicante and I need to get to Gandia from Alicante airport.

Can you help me with any suggestions? (Besides a private shuttle)

Regards,

Bethany

Train delay from Barcelona Central

Hi John,

Afraid we are an airport guide and don't have any contacts with or in depth knowledge of Renfe, but it might be worth getting in contact with a company who are the UK representatives for Spanish Rail bookings as they might be able to help. Their website is www.spanish-rail.co.uk

Hope you manage to sort this out.

Linda


Hi there Gary, A colleague of mine is having problems confirming the reason for the delay to a train which left Barcelona Central for the Airport last Night 21/07/08 the train (C10) left Barcelona central at 20:01 due to arrive at the airport for the Easy Jet return flight to the UK, but did not get to the airport until well after 00:45. The Flight was also delayed but they refused to allow late arriving passengers onto the plane hence, The 4 hour delay meant that my colleague's daughter is now trapped with no money in Barcelona. The travel insurance company refuse to cover the claim unless they can get confirmation that the train delay officially happened. Try as I might I have been unable to get hold of anyone in the Spanish rail system that can a) understand English, and b) answer my question what was the cause of the delay. Can you perhaps shed some light on this murky subject?

John Hippisley

Distance to La Linea from Gibraltar Airport

Thanks Linda - your service is most helpful.

Regards, Jackie


Hi Jackie,

It's about a five minute walk from the arrivals at Gibraltar Airport, across the border to La Linea. There are no buses because any transport leaving Gib to get into Spain has to join the queue (which can be very long) to clear immigration.

Linda


pls advise if we can walk to/fom the airport on Gibraltar from La Linea or do we have to take a bus?

jackie

Lost sapphire at Malaga Airport

Hi Annette,

We are not the Spanish Airport Authority (Aena) and it is them you need to speak to. Probably best thing is to ring their customer helpline on +34 902 404 704

Linda



Hi Gary,

On the 29th June, while placing my suitcase on the conveyer belt at Malaga Airport, I caught my ring between the handle. When I got on the plane I found that the sapphire stone was missing.

For insurance purposes please confirm that I have reported this to you.

I await your reply.

Thank you

Annette Paige

Passport validity in Spain

As long as your passport is still valid when you are due to leave Ibiza then it is OK.

Linda

Hello,
From what i thaving looked at your website I think Im okay to travel but would like it confirmed if possible...

I am going on a girls holiday to Ibiza on the 16th August for a week and I hold a british passport which expires Sept 08. Am I okay to travel...? Or will I need to get it renewed... which due to the passport offices being on strike could make things very difficult...

Or do you know of anyone I can speak to to take my query further...

many thanks
Miss Sophie Louise Netherway

Getting from Barcelona Airport to the Nou Stadium

Hi Jan,

There is no direct link from the airport but you can get to Camp Nou by bus from the centre of Barcelona on lines : 7, 15, 43, 67, 68, 74, 75, L12, L50, L60 and L62 or by Metro: Line 3 (Get off at Maria Cristina or Les Corts) and Line 5 (Get off at Collblanc or Badal).

For details of how to get from the airport to the bus depot in the centre of Barcelona or on the metro click on this link.

Linda


Hi Gary,

Grateful if you would tell me how to get from Barcelona airport to Nou Stadium.

By bus - direct?

By train/metro?

many thanks

Jan

Getting from bilbao Airport to Haro

Hi Peter,

There is only one train a day from the centre of Bilbao to Haro which departs at 10.05 so that's not any good for you I'm afraid.

your best option is to get a bus from the centre of Bilbao to Haro and you can find out details of the timetables by clicking on the link. You can find out to get from Bilbao Airport to the bus station by clicking on this link.

Linda



Hello my name is Peter and I want to travel from Bilbao to Haro by either coach or train Friday October 3 2008 I will be getting a flight that lands at 14:25 and would like to be in Haro by about 19:00

Lost car fob at Tenerife Airport

Hi Trevor,

You need to get in contact with lost property at the airport. You can email them at