Spanish Airport Guide Help


Friday, July 25, 2008

Train delay from Barcelona Central

Hi John,

Afraid we are an airport guide and don't have any contacts with or in depth knowledge of Renfe, but it might be worth getting in contact with a company who are the UK representatives for Spanish Rail bookings as they might be able to help. Their website is www.spanish-rail.co.uk

Hope you manage to sort this out.

Linda


Hi there Gary, A colleague of mine is having problems confirming the reason for the delay to a train which left Barcelona Central for the Airport last Night 21/07/08 the train (C10) left Barcelona central at 20:01 due to arrive at the airport for the Easy Jet return flight to the UK, but did not get to the airport until well after 00:45. The Flight was also delayed but they refused to allow late arriving passengers onto the plane hence, The 4 hour delay meant that my colleague's daughter is now trapped with no money in Barcelona. The travel insurance company refuse to cover the claim unless they can get confirmation that the train delay officially happened. Try as I might I have been unable to get hold of anyone in the Spanish rail system that can a) understand English, and b) answer my question what was the cause of the delay. Can you perhaps shed some light on this murky subject?

John Hippisley

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