Tuesday, October 30, 2007

Changing of car hire booking

Hi Jon,

You need to email Cartrawler with your booking reference at reserve@cartrawler.com


Linda


hi gary
hi i rented a car for this thur the 1st nov from car trawler with centauro
nut i need to change it to madrid same date how do i go about it to change it
john donelly

Labels:





Buses from Gibraltar to Cadiz

Hi Christine,

You will need to get to the bus station in La Línea which is a 5 minute walk from the border. Details at http://www.gomarbella.com/costadelsolbuses/la-linea-bus-station.htm

The details of the bus to Cadiz can be found at the following link http://www.movelia.es/transicion_comes/venta.asp#


Linda
-




Please can you tell me the best way to get from Gibraltar Airport to Cadiz Town via public transport. The time of day would be about 19.15 in the evening.



Kind regards



Christine

Labels:





Stop over at Madrid Airport

Hi David,

This link gives you full details on Madrid Airport facilities http://www.spanish-airport-guide.com/madrid-airport.html

And details of the various lounges can be found here http://www.aena.es/csee/Satellite?cid=1083857745195&pagename=subHome
&Language=EN_GB&SMO=7&SiteName=MAD&c=Page&MO=3

Linda



Hi Gary,

Easyjet is starting a service in November to Arrecife from MAD and I'm
thinking of connecting with a flight from Edinburgh. The times look
like - arrive from Edinburgh on direct Easyjet flight at 22.30 then
depart on Easyjet flight to Arrecife next morning at 06.30. This means
8 hours stopover but by the time you add on disembarking, baggage
collection and checking-in etc you are most likely down to about 6 hours
to hang around at the airport. Can you please advise if there are
suitable rest areas in the airport (I think both flights will be at
Terminal 1) for this purpose and will any food and drink places be
available between these hours. My travel plans at the moment are for
January-February.

Regards,

David Suttie

Labels:





VIP lounges at Tenerife

Hi Alan,

If you are departing from Tenerife South Airport there is the Montaña Roja VIP lounge and you can make a booking by emailing salaviptfs@aena.es or telephoning: +34 922 759 425 ir fax: +34 922 759 195

Tenerife North has a lounge on the Mezzanine level which is open from 07:00 to 21:00

Linda


do you have a vip lounge in the airport at tenerife

thanking you

alan johnson

Labels: ,





Getting from Madrid to Toro

Hi Joe,

There is a station at Toro but no trains from Madrid operate there. If you follow this link you can find out which stations you can catch a train from http://horarios.renfe.es/hir/index.jsp?page=hjhir110.jsp&O=?&D=?&AF=
2007&MF=MM&DF=DD&SF=NaN&ID=i

Your other option is to get a train from Madrid to Valladolid - details at http://horarios.renfe.es/hir/index.jsp?page=hjhir110.jsp&O=?&D=?&AF=
2007&MF=MM&DF=DD&SF=NaN&ID=i and then hire a car from there for what is a 69km journey which will take you under an hour. If you get a taxi it will cost in the region of €90

It is a 234km drive from Madrid Toro (about 2 hrs 30 mins) and if you do decide to hire a car you can get a free online quote at http://www.spanish-airport-guide.com/car-hire-spain.html

As far as Hotels in Madrid are concerned you can find a good selection at http://www.madrid-hoteles.com/ and if you need advice and guidance the staff at Area Hotels who own the website have good knowledge of what is available to suit your requirements.

Hope this is of some help to you.


Linda


Gary:

I came across your website and thought I would ask for your advice. I will be visiting Spain in December and will fly into Madrid. Part of my visit will take me to Toro, but I can not find that option on any of the train websites. Is there a station in Toro?
It appears to be an easy drive from Madrid to Toro, but if transportation by train is an option, I would prefer to not rent a car.
Also, what would you recommend for a hotel in Madrid?

Thank you so much for your assistance.

Sincerely,

Joe Walker

Labels:





Easyjet cancelled route from Gatwick to Almeria

Hi Linda

Thanks for your quick response. I shall just have to keep my fingers crossed!!! Along with a lot of other people I am sure.

Thanks

Sue



Hi Sue,

I haven't heard anything about another airline taking this on. But Easyjet have today announced that they have acquired GB Airways - details at http://www.ukairportguide.co.uk/blog.html - with effect from next March and will be operating new services out of Gatwick so I wouldn't despair as it may well be that they will reinstate the Gatwick-Almeria route in the Spring. I will let you know if I hear any more.

Linda

Hi Gary

I have just heard from Easy Jet that they will be ceasing their flights from LGW to Almeria from 1 December 2007. Do you know if any other airline will be taking over this route - I used to fly with GB airways until Easy Jet took over the route and am now concerned about being able to get direct to Almeria from Gatwick next year, we usually travel out to Almeria 3+ times per year and often take friends with us - will be devasted if no other airline is taking on this route.

Thanks

Sue Glancy

Labels:





Additional flights from Gibraltar

Nothing more has been heard - the last piece of news we received was that it might happen next year, but as the company concerned could not raise enough money to lodge the required bond with the airport this year and it has all gone so very quiet it seems unlikely.


Linda


can you tell more about when are they going to operate or not thank you

Labels:





Contact details for shop at Tenerife South Airport

Hi Debi,

Unfortunately there is no direct contact number for Gonzalo Comella at Tenerife South. You can email the company direct and ask for their help at http://www.gonzalocomella.com/ or email the airport and ask them to forward your request on at informaciontfs@aena.es


Linda





Hello,

This Friday 26th October, late evening, I returned home from Tenerife, travelling through Tenerife South Airport, making a purchase in one of the duty free shops, Gonzalo Comella, where I purchased a bag.

The bag has a front pocket that requires a key, but when I returned home and unpacked the bag the key was not in the bag. The shop assistant had removed the packaging so I can only presume it was in this.

Please advise how I can contact the shop, to see if they can source a key for me, my husband will be returning in 3 weeks so I could arrange for him to collect it from the shop.

Many thanks

Debi Caunce

Labels:





Opening times of duty free shops at Barcelona Airport

Hi!
Thank you for all the help!
Christina


Hi again Christina,

Barcelona Airport Aldeasa duty free shops open at 06:00


Linda


Bacelona Airport
christina


Hi Christina,

I need to know which airport are you flying from as opening times vary.

Linda


Hello!
I'm going to fly erly in the morning on saturday and was just woundering when the tax-free shops open?

Labels:





Transport/shipping firms in Palma

Thanks Linda, hmm, might have to resort to carrying cardboard boxes with us!
Sharon


Hi Sharon,

I am afraid I don't know of anyone a Palma Airport who can help you and my knowledge of removal firms in Mallorca is sadly non existent. I have checked with all the firms I know in mainland Spain and sadly they do not cover the Balearics. Best suggestion I can make is that you get hold of a local paper or Friday Ad when you get to Spain as they are usually the best sources to get this kind of info.

Linda

Hi Gary
We will be travelling to our apt in Mallorca next weekend and we have some baby stuff we want to bring home with us - a baby bath, a travel cot, a high chair, a rocker and a play mat. None of these things are massively heavy but certainly the bath and high chair are awkward and do probably need to come home via a carrier/shipping company of some sort. I am really struggling to find a way to get these shipped back - does anyone operate out of the airport who we could arrange to get these things to and they can ship back, or do you know of any other local firms who ship to UK and will help us package up?
thanks
sharon

Labels:





Long term parking at Valencia Airport

Hi Bryan,

If you follow this link it will give you details on the company which offers long term/off airport parking at Valencia Airport http://www.transfersdirect.co.uk/


Linda


Hi Gary could you forward info on long stay car at Valencia Airport?
Many thanks,

Bryan Middlemore





Getting from Murcia to Alicante

Many thanks for your advice and attached links. I've since found that it's going to cost me 55 euros (inclusive of all extra milage) to hire a car from Bennisa for the day! So as you say, I'm going to pick my husband up and do some site seeing too!

Regards

Bozena




Hi Bozena,

There is no direct bus service from the airport to Alicante and he will have to get a bus into the city centre to make a further connection. The times they run are not good for his arrival time - see details at http://www.spanish-airport-guide.com/murcia-airport-buses.html

Alternatively he can get a taxi to the bus station in Murcia (but it's a 53km journey and will cost around €65) and then get a bus from there - https://www.alsa.es/VentaParticulares/AGVenta

The same €65 taxi fare willl apply if he gets a train as again he has to get to the city centre, but as you will see from the following link the last train departs at 17.47 - details of train timetables at http://horarios.renfe.es/hir/index.jsp?page=hjhir130.jsp&O=61200&D=60911&AF=
2007&MF=11&DF=03&SF=6&ID=i

Having looked at the above options you might well decide the best option is for you to pick him up!


Linda



Hello Gary

I have read some of your suggestion on the net but wonder if you could give some advice on transport from Murcia airport to Jalon Alicante.

My husband will be arriving from Norway at 1900hrs on the 3rd November and I would appreciate your advice on the best and most economical transport service available. We usually fly from Alicante and I can of course pick him up from Alicante if you have no other ideas.

Much appreciate your help

regards

Bozena Evans

Labels: ,





Trains from Barcelona to Santander

Hi Peter,

There is no direct train and if you follow this link it details the services available http://horarios.renfe.es/hir/index.jsp?page=hjhir130.jsp&O=BARCE&D=14223&AF=
2007&MF=MM&DF=DD&SF=NaN&ID=i

As far as buses are concerned, there is no direct service from the airport but if you go into Barcelona (to the Sants Railway Station) there are 2 buses a day from there (which are not good time wise for you) - details at https://www.alsa.es/VentaParticulares/AGVenta

Linda




Hello Gary,

Even though you made an "Idiots Guide to the Spanish Train System" I still seem to strugle with finding what I need. I'm coming to Barcelona on december 30 at 12 a.m. and needs to get to Santander staight off.

Can you help me find a train or bus, that can take me from Barcelona to Santander?

Best regards

Peter - Denmark

Labels:





Aldeasa Duty free shop at Ibiza Airport

Hi Linda

Thank you very much for your prompt reply. I have a friend who's Spanish is pretty good so I will try a fax. If that fails the I will get onto the manufacturer. Thanks again for you assistance.


Hi Teresa,

You can contact Aldeasa at Ibiza Airport by telephone on +34 971 809 166 or fax on +34 971 395 401 (they do not have an email address) . Depending on how good your Spanish is, you might find it easier to contact the watch manufacturer and ask them for a spare set of instructions.

Linda



Hi Gary

I bought a gent's chronological watch on 30 September at Aldeasa, Ibiza on my way home to Scotland. When I got home I discovered there were no instructions in the box. The girl that served me had removed them when she was stamping my guarantee and didn't put them back. How can I get in touch with the Aldeasa shop to request they send me the instructions? I can't find an email address for them. I would appreciate your assistance.

Teresa

Labels:





Thursday, October 25, 2007

Leasing retail space at Spanish Airports

Hi Justin,

You need to get in touch with Aena who are the Spanish Airport Authority. You can email them at webpublica@aena.es


Linda


Hi Gary,

I am wanting to rent/lease a retail space within a Spainish airport (departures), ideally it would be Ibiza or Palma.

I'm struggling to find any info which allows me to apply for this.

Do you have any info or could you point me in the right direction??

I look forward to hearing from you soon,

Many Thanks,

Justin

Labels:





Catching Connecting flights in Madrid

Hi Susanna,

You should be able to check your luggage right through when you leave from Stockholm. When you arrive in T2 at Madrid you will see signs for connecting flights so you just follow them through to the departures lounge to wait for your flight to Tenerife to be called for boarding. If you follow this link it gives you details of shops and cafes where you can kill some time in Terminal 2 http://www.spanish-airport-guide.com/madrid-airport-terminal2.html


Linda


Hi Gary,

This is our first time travelling with our kids and the very first time we visit Madrid airport, so we really need to be focused...

We are flying with SAS/Spanair from Stockholm Arlanda to Tenerife Norte on Oct. 26 and we have to make a stop at the Madrid airport in between.
Both arrival and departure is from terminal 2 at the Madrid airport, how does it work when we arrive? Where do we go from there? How do we board our next flight from Madrid to Tenerife?

Do we need to fetch our luggage and make the check-in procedure again in order to receive our boarding cards to the next flight to Tenerife?


Kind regards,
Susanna Ohlsson

Labels:





Travelling through Madrid Airport

Hi Chelsea,

You don't need to worry as Madrid is a large modern airport which has good signposting and international staff. If you do need assistance head for one of the information desks (which are clearly marked in all the terminals) and you will be able to find someone who speaks English there.

Linda


Hi Gary,
This is Chelsea Adler i am traveling to Valencia Spain on November 10th. I fly
from Atlanta to Madrid and from there i fly to Valencia. I have never traveled
alone before let alone to another country, so i was wondering the availability
of english speaking help in the airport in Madrid. I am just making sure that
once i get into madrid airpot and switching flights that i am able to get help
if needed.
So if you can get back to me as soon as you can that would be great.
thank you
Chelsea Adler

Labels:





Getting from Madrid to Faro

Hi Tim,

If you are travelling with children I would fly, but as the only airline that operate flights from Faro to Madrid is Ryanair and as they stop running at the end of October it looks like you will have to either take the overnight train to Lisbon or a better alternative might be to get a train from Madrid to Seville - http://horarios.renfe.es/hir/index.jsp?page=hjhir130.jsp&O=MADRI&D=51003&AF=2007
&MF=MM&DF=DD&SF=NaN&ID=s and then a bus from Seville to Faro - http://www.faroairportguide.com/faro-to-seville.htm

There are no flights from Faro to Malaga over the winter months and the only way to get into Spain by public transport is by bus to Seville. Details at http://www.faroairportguide.com/faro-to-seville.htm
From Seville you can get another bus to Malaga - details at http://www.estabus.emtsam.es/

The good news is that you can either fly from Malaga to Madrid for the final leg of your journey with Spanair, Vueling, Iberia or Air Europa. Or get a train - details at http://horarios.renfe.es/hir/index.jsp?page=hjhir130.jsp&O=54413&D=MADRI&AF=2007
&MF=MM&DF=DD&SF=NaN&ID=s (this is the timetable for 2007 as the 2008 details are not yet available).

Because you are travelling over the Christmas period make sure you check all these timetables nearer the time, and if you decide to take the train you should book in advance.

Hope this is of some assistance.


Linda


Hi Gary-

We are trying to travel to Portugal and Spain in Dec/Jan. What is the easiest way from Madrid Airport to Faro? Are there cheap flights? I saw an overnight train that is 10 hours to Lisbon and then Faro for 3 more hours. (Dec 23 2007)



From Faro, we plan on working our way to Malaga. Then we need to get back to Madrid on Jan 11th.



Any suggestions or help would be appreciated. We can bus, train or fly. I have 6 people (3 adults and 3 kids) so low price is important, but not in exchange for heavy, hard traveling.



Thank you,

Tim

Labels: ,





Transit Visas for Spain

Hi Olu,

I suspect you will be OK with a UK Resident Permit, but visa regulations are a bit of a minefield and you need to check this out with your embassy or the airline.

Sorry I can't be of more help but I don't want to give you wrong advice.

Linda




HI Gary,

I am Nigerian and reside in the UK so I have a UK Resident Permit, I am travelling to Nigeria on holiday on IBERIA AIRLINE through Spain, do I need a Transit Visa to pass through Spain ?

Will appreciate urgent response please.

Olu

Labels:





Hiring a car to use in Spain and Portugal

Hi Lisa,

You can do this via the large international companies like Hertz or Avis.


Linda



Hi Gary,

Can you tell me if it's allowed for tourist to rent a car and drive from Portugal to Spain?
Appreciate a quick response cos we need to finalise our travel plans.

Thanks.

Lisa
___

Labels:





Lost luggage on Iberia flight

Hi Chloe,

I don't know whether you need to return the paperwork to Iberia at Barcelona Airport or Iberia Head Office. If you are calling 902 341 342 this is the general number for lost luggage and their postal address is Iberia, Lost Luggage Claim, Apartado de correos 36.299, 28080 Madrid, Spain. They suggest if you can't get hold of them you contact them at the local airport. If you are ringing 934 013 129 this is the number at Barcelona Airport and their postal address is Iberia Lost Luggage, Barcelona Airport, El Prat de Llobregat, Barcelona 8820, Spain.

If you have a different contact number let me know and I will try and work out where it's located!


Linda

Hi Gary,

When we were in Europe a few months ago our luggage was lost on our Iberia flight from Rome to Barcelona. Both bags were returned to us. One after 3 days in Barcelona and the other after 5 days in Paris. We were told we were allocated 53EURO per day per bag by Iberia Airlines after we registered our luggage as missing.

They told us that all we had to do was send in the receipts as well as the documentation (which we have) that we received from them. however, we do not have any details on where we can sent it.

Do you have an email address I can contact them on? I have tried calling the number (from Australia) that was listed when we registered our lost luggage but I am left on hold for what seems like forever.

Thank you,
Chloe





Flights from Malaga to Alicante

Hi Sonya,

You can get a direct flight with Air Nostrum. You can details of timetables, etc at http://www.airnostrum.es/

There are no direct trains and your other option is to get a bus - details at http://www.estabus.emtsam.es/

Linda


hi could you tell me can i get direct flight from malaga to alicante.thanks .sonya

Labels:





Duty free shop at Girona Airport

Hi Ricky,

Contact details are as follows:

email: gerona@aldeasa.es
Telephone: +34 972 473 681/972 186 675
or fax: +34 972 473 101

Linda





I purchased a watch at the duty free shop in Girona Airport 15.10.07.
It does not work.
Do you have a contact email address for the duty free shop?

Thanks

Richard

Labels:





Finding Employment at Valencia Airport

Many thanks Linda.

Frank


Hi Frank,

The staff at Valencia Airport are employed by Aena (the Spanish Airport Authority) and you can contact their personnel department at portalempleo@aena.es

Linda




Afternoon Gary

We live just outside of Valencia, and I have an 18 year daughter and her Dutch Finance , aged 20 years,living with us. Recently heard that Valencia Airport is going to be used a lot more by RyanAir and ther may be jobs available. I am wondering if you have an email address of RyanAir as to whom we could make contact or any email address to do with possible employment at Valencia Airport.

Many thanks
Frank Saunders

Labels:





Free Parking at Malaga Airport

HI Linda,

Thanks for the info

Kind regards
Claire


Hi Claire,

Have just written an article with the latest info on Malaga Parking which is as follows:

Due to the construction of the new terminal being carried out at Malaga airport temporary traffic modifications are being made on roads around the airport terminals with vehicle traffic now being divided on the departures level leaving two lanes for public transport traffic and stops, and an additional two lanes for passenger drop-off and collection in private vehicles. The final lane is for entering and exiting the PT-2 car park.

These works also affect the car parks, and as there are more parking spaces in PT-1 in front of Terminal 1 than in PT-2 (Terminal 2), it is worth trying to park there first. Because of the high level of occupation expected in the car parks during the coming months a new public car park, P-0, has been opened which until now had been used as a car park for airport employees. There is a new free car park with security on the north side of the airport (P-3), next to the aeronautical activities area, with a FREE bus service that offers continuous transport to the T-1 and T-2 passenger terminals.

Malaga Airport currently has a total of 3,550 parking spaces, distributed as follows: P-0 (600 spaces), PT-1 (280 spaces), PT-2 (670 spaces) and P-3 (2000 spaces)"

The free car park is not undercover but is secure with patrols and cameras.


Linda




Hi Gary

Do you know if there is still free parking to be had at Malaga Airport...if so where, and is it undercover/safe?

Thanks

Claire

Labels:





Tuesday, October 23, 2007

Flights from France to Palma

Hi Becky,

The only airport in France which has flights into France is Paris Orly and Air Nostrum and Air Europa are the airlines you need to contact to book a flight from there to Palma.

Linda


Hi Gary, Please could you help me.... I am looking for any flights from
France to Palma, would you have the airlines who would offer these options?

Many thanks,

Becky

Labels:





Flights from France to Reus

Hi again Saviyen,

It looks as though all the information on internal flights which Aena quoted on the Reus airport website was incorrect. If you are flying into Barcelona you can easily get a bus direct to Reus or a train, bus or taxi from the airport into the city centre to Barcelona Santa railway station - details at http://www.spanish-airport-guide.com/barcelona-airport.html and then get a train to Reus - details at http://horarios.renfe.es/hir/index.jsp?page=hjhir130.jsp&O=BARCE&D=71400&AF=
2007&MF=MM&DF=DD&SF=NaN&ID=i

If you fly into Madrid there is only one train a day from the Renfe station in the city centre - details at http://horarios.renfe.es/hir/index.jsp?page=hjhir130.jsp&O=MADRI&D=71400&AF=
2007&MF=MM&DF=DD&SF=NaN&ID=i

Sorry for the confusion over the flights. Hope the above information is of help.



Linda


Hi Linda

I have just been on Spanair website and there is no flights from Madrid to Reus either!!!!

Can you please find that out for me or confirm?

Looks like am left with Barcelona option now since Madrid not looking too good for connecting flights!!!!

Thanks.

Saviyen.


Hi Saviyen,

Apologies. I have checked the Iberia website and you are quite right that there are no connecting flights. I know that Aena (the Spanish Airport Authority) are having trouble with their website at the moment which is where I got the info from so I will double check with the airline as well next time!

Anyway, despite my giving you the wrong info you seem to have got yourself sorted out.

Linda


Hi Linda

Thanks for the information.

I have actually looked on the iberia website but it doesn't seem that they have flights to Reus. I played around with the dates but it said there are no connecting flights. Maybe I did a wrong search.
It will be actually easier for me to go Madrid with easyjet(cheap) than barcelona and from there get to Reus.


Thanks for your help.; very much appreciated!

Best Regards,
Saviyen.


Hi Saviyen,

You can fly to Reus from the following airports with the following airlines:

Barcelona - Iberia
Madrid - Iberia & Spanair
Seville - Iberia

As I suspect you already know, there are no direct flights from France.

Linda



Hi Gary

Can you please help about flights to Reus airport or the surroundings please? I live in Toulouse; France and would like to go to Reus.
Is there any connecting flights from Madrid airport to Reus? Or should i go to Barcelona and from there travel to Reus?

Since Toulouse is quite close to Barcelona and Spanish border; I was thinking if there might be a connecting train which goes through Barcelona or somewhere close to Reus?

Thanks.

Best Regards,
Saviyen.

Labels:





Car Hire

Hi Vaughan,

We are not actually the car hire agency. In view of the timescale it's probably best if you telephone Cartrawler direct (who are the booking agents) on 00353 1499 9610 quoting your reservation number. Or you can email them on reserve@cartrawler.com


Linda

Gary

As per your email. I have not recently hired a car from you I have tried via your email ticket system to change the dates for the hire from 15/10/07 to 19/10/07 inclusive to the new dates of 21/10/07 to 27/10/07 inclusive but have had no reply. Can you confirm that these dates have been changed ?

Vaughan Cairns

Labels:





Buses running from Tenerife North to Tenerife South

Hi Maria,

If you follow this link it will give you details of the buses which run from Tenerife North Airport to the South http://www.spanish-airport-guide.com/tenerife-north-airport-buses.html

Linda


Hello!

I wonder if you know how often the shuttle buses go from the Tenerife North Airport to the Soth Airport and how long it takes?

Labels: ,





Getting from Albufeira to Rome

Hi Lucy,

I dread to think how many trains and buses you would need to take to make this journey!

You cannot get a direct flight from Faro to Rome (only from Libson to Fiumicino Airport). If you follow this link it gives you details of flight destinations from Faro Airport http://www.ana.pt/portal/page/portal/ANA/AEROPORTO_FARO_CNT/?AE_
FR=196131&actualmenu=6743744&cboui=196131

Linda





Hello Gary,



Is there anyway of taking a train from the Albufeira area to Rome, Italy? Or would you suggest taking a flight?



Thank you,

Lucy

Labels:





Connecting flights at Madrid Airport

Thank you very much Linda for your prompt reply.

Kind regards
Yvonne

Hi Yvonne,

As you are travelling right through with Iberia then your bags will also be checked right through as well.

You have left yourself loads of time to make the transfer and when you land at T4 you will see a sign for the train which will take you to 4S. It runs every couple of minutes and the journey only takes a few minutes.

If you have loads of time to kill and want to look around some shops or get something to eat or drink you can find details at http://www.spanish-airport-guide.com/madrid-airport.html

Have a good trip.

Linda

Hi Gary

Sorry if you are repeating yourself again, but very nervous as first time I have flown on my own and such a distance.

Flying with Iberia from LHR on the 7.25 arr Madrid 10.45 Terminal 4

Dep Terminal 4S 12.05 to Rio de Janeiro with Iberia

Can I presume that I do not need to worry about my luggage and that it will be transferred automatically between the two planes? and that there is sufficient time if no delays in London.

With regard to myself getting from Terminal 4 to Terminal 4S is it clearly signposted?

Kind regards
Yvonne

Labels:





Getting from Gibraltar to Montpellier

Hi Isabel,

Gibraltar does not have good transport links with no railway station nearby and the only flights from there go back to the UK.

If you follow this link it gives you a list of Renfe stations which operate trains into Montpellier. http://horarios.renfe.es/hir/index.jsp?page=hjhir110.jsp&O=?&D=?&AF=2007
&MF=MM&DF=DD&SF=NaN&ID=i
None of them seem very accessible to Gibraltar. Think your best option is to get to Malaga station and then get a connection there to Barcelona or Murcia so that you can then catch another train to Montpellier. You can get details of timetables and routes at http://horarios.renfe.es/hir/ingles.html# But as you are travelling over the Xmas/New Year period you need to specify your exact travel dates to see what sort of service is running.

You may well find that your best option is to fly back to the UK and out again.

Linda





Hi Gary

I wonder if you can help us …. We are in GIB for Xmas and have now been invited to France (nr Montpellier ) for New Year!!!

Any suggestions of getting to Montpellier without coming back to the UK? Don't mind even a train…

Looking forward to hearing from you as I have exhausted my ideas!!

Cheers

Isabel

Labels:





Flying from Dubai into Spain

Hi Ashok,

I think you may need to talk to travel agent in Karachi to sort out how you get from Dubai to Spain as I can't see any direct flights and they all seem to require at least one change somewhere else in Europe. In case your agent finds a direct flight here, then the Spanish airports which link into Bilbao Airport are Barcelona (Spanair, Vueling and Iberia), Madrid (Spanair and Iberia) and Malaga (Spanair, Vueling, Iberia and Air Europa).

It may be that you are better off flying from Dubai to another city and then get a flight from there to Bilbao. In which case you can fly into Bilbao from Brussels, Lisbon, London Heathrow, London Stansted, Milan, Paris and Cologne, Dusseldorf, Frankfurt and Stuttgart in Germany. You can check with Emirates Airlines to see which of these airports they fly into at http://www.emirates.com/

Linda

Hi Gary,

I have to visit Amorebieta power plant in Bilbao in November. Which airport should I use to enter Spain? I shall fly from Karachi to Dubai and Dubai to Spain.I have to write in visa application port of entry.

Thanks

Regards

Ashok Kumar

Labels:





Barcelona Airport

Hi Penny,

If you are only there for the weekend to save travelling time (and transfer costs) I would book to fly straight into Barcelona Airport.

Linda



Funny that is my ex husband's name.

I want to fly to Barcelona for a weekend, should I book for Reus airport or Gerona?

Thanks and regards

Penny

Labels:





Ryanair flights into Reus

Hi David,

Afraid I am unable to help you with this one. The best people to contact are obviously Ryanair but if you have already tried this and got nowhere you could try the Spanish Airport Authority (Aena) at inforeu@aena.es


Linda


Hi Gary,

I am looking for the registration numbers of Ryanair aircraft entering and leaving Reus Airport on 1 May 2007. I would also need the departure airport for those arriving at Reus and the destination of those departing Reus.
Can you provide this information or can you tell me where I can get it?

Regards

David Gilmore

Labels:





Facilities to watch rugby at Alicante Airport

Hi Linda



Really good of you to reply – thanks so much. We shall see what we can do.



Kind regards


Cathy



Hi Cathy,

You husband is not the only one: I've had loads of messages from people asking where they can watch the match when they land at various Spanish airports! Unfortunately Spain is not big on rugby so you will have to head for the nearest English sports bar, and if you get one where you can sit outside the children will be OK. the safest place to head for is the sea front at Alicante but this is a 13km journey and will take about 15 minutes. So by the time you pick up your luggage, clear customs, get a taxi and find a bar he will have certainly missed the first half.

Sorry not to have better news ...

Linda


Hi Gary

We arrive in Alicante airport 10 mins before kick off of Rugby World Cup. My husband is livid! Do you know if there is anywhere we can watch the game at or very close to the airport? We have 2 children, so bars may not want us. Any ideas?

Thanks

Cathy

Labels:





Wednesday, October 17, 2007

Getting from Santiago to Biarritz

Hi Liam.

Afraid the answer is no to both your questions.


Linda





Hi Gary,
Just wondering if there are flights to Biarritz from Santiago de Campostela or if not is there a train service to southern France.
Thanks
Liam Ennis

Labels:





Signage at entrance to Murcia Airport

Hi Ian,

I am afraid we do not work for Aena who are the Spanish Airport Authority, You can email them direct with your concerns at pvgallut@aena.es

Linda


Gary.

The management need to know that the road signage is very poor on the roundabout leading to the airport road. Good clear road instructions are paramount to road safety.

Ian McPherson

Labels:





Duty free prices at Barcelona airport

thanks a lot for your help Linda !


Hi Renate,

I'm afraid we don't have access to the Aldeasa (duty free shops) price lists. You can telephone them at Barcelona Airport on 93 298 39 16 or fax them on 93 298 33 87

Linda


Hi Gary,

I'm looking to find out if the duty free store in Barcelona carries the following liquor: Chartreuse Green
and if so what the price is for a 1l or 0.7l bottle.

Can you help?
Thanks
Renate

Labels:





Transfer times between flights at Madrid airport

Depends on whether they are domestic or international flights and which terminals you are flying into/out of (there are 4 at Madrid). There is no legal requirement but the suggestion is that you should allow 1 1/2 hours between fights to give enough time for your luggage to be transferred.

Linda


Do you know what the minimum legal connection time is for flights arriving/departing MAD?

Labels:





Taking canned food through customs

Hi Linda,

Thanks for yr prompt reply.

Rgds
Heriany



Hi Heriany,

As long as you put the canned food in baggage which is going in the hold of the aircraft you can bring it into Spain

Linda




Hi Gary,

I'm from Singapore and visiting Spain next month.
Would like to know if i could bring canned food for personal consuming into Madrid airport?
Do I have to declare upon arrival?


Hope to hear from you soon.


Thank you
Heriany

Labels:





Transport from Gibraltar to Malaga

Thanks Linda - that's very helpful.

Matt




Hi Matt,

Probably the best way of doing it is to get a bus from La Linea to Marbella and then another bus to Malaga - details at http://www.ctsa-portillo.com/ima/pdf/marbella.pdf and then a train from Malaga to Murcia - details at http://horarios.renfe.es/hir/index.jsp?page=hjhir130.jsp&O=61200&D=54413&AF=2007
&MF=MM&DF=DD&SF=NaN&ID=i

You will then need to get a bus or taxi from Murcia to the airport which is a 54km journey and will cost around €65. Bus details can be found at http://www.spanish-airport-guide.com/murcia-airport-buses.html

It's not an easy journey, but the distance from Gibraltar to Murcia is a 560km so a taxi all the way would be very expensive to say the least.

Linda


Hi Gary

I have been trying to find out the best way to get from Gibraltar to Murcia Airport next Thursday. Unfortunately, i dont drive so will need to catch a train, bus or cab.

I was looking at getting a cab / bus to Malaga and then chancing my arm with the train, but can't seem to work out the renfe website! Could you possibly recommend the best way?

Many thanks for your help - it's a very useful website...

Cheers
Matt

Labels: ,





Transfer times at Madrid Barajas

Linda

Thank you for your incredibly prompt reply!

Regards

Geoff



Hi Geoff,

Many thanks for your kind comments.

If you are travelling straight through with Iberia you will go through the connecting flights zone at Madrid and not have to clear immigration until TFN.

Linda


Gary

Love your site!

We are flying from LHR to TFN via Madrid on Iberia soon. We have a short transfer time (approx 90mins) which is not a problem, unless we need to go out through security/immigration, etc. and then come back in. What is the process for UK passport holders? My question really comes from the case that MAD-TFN is essentially a domestic flight, so there may not be immigration formalities at TFN so we'd have to do them in MAD.

Any help gratefully received.

Geoff

Labels:





Monday, October 15, 2007

Lost property at Arrecife Airport

Hi Anne,

The lost property number there is +34 928 846 001.

Linda

Hello Gary,



I left a jacket in Arrecife Airport Departure Lounge on Thursday 4th October. Is there an email address or contact number for Lost Property?



Kind regards,



Anne

Labels:





Getting to Granada from the Airport

The airport is only 17 kilometres from Granada. Granada Airport Taxis are pretty cheap, the trip into the city centre costs about €17 and €25 to the Alhambra . You will be able to find a taxi just outside the main arrivals hall at Granada Airport.

There are no hostels near the airport I'm afraid.

Linda


we will arrive at Granada Federico Garcia Lorca Airport at 22:00 on Tuesday.It is so late that there is no buses.we wonder urgently whether there would be taxi or other transfers to our hotel nearby the La Alhambra, of course, the cheaper, the better.

another question is that we want to know whether there are hostels near the airport,and the round price of one night stay in a hostel there.

thanks a lot.

Labels:





Getting from Jerez to Conil de la Frontera

Hi Tony,

You can get the last train from the centre of Jerez to Cadiz - details of timetables at http://www.renfe.es/cercanias/cadiz/index_horarios.html but then you have a 48km journey to Conil de la Frontera (there is no station there) which wil cost you around €60. A taxi from Jerez Airport to Conil is a 73km journey and will cost about €90.

Or if your flight is on time you should be able to get the last bus from the airport to Cadiz - details at http://www.spanish-airport-guide.com/jerez-airport-buses.html

I don't know how many of you there are, but by the time you have paid bus and train fares and a taxi from Cadiz I would just get a taxi the whole way. Or you can get a quote for hring a car (which would be the cheapest option of all) at http://www.spanish-airport-guide.com/car-hire-spain.html


Linda



Gary

We arrive in Jerez airport at 20:30 and need to travel to Conil de la Frontera, near Cadiz could you please advise the best method to use, taxi, bus, train and what the approx cost would be.



Found your web site very useful, thanks very much.



Tony

Labels:





Ferries from Malaga to Morocco

Hi again Linda,

The ferries from Morocco run into Algeciras and Tarifa which are the Gibraltar end of the Costa del Sol. You can geet details at http://www.directferries.co.uk/morocco.htm
A lot of people do go over for the day and the souk is next to the ferry terminal. But your drive from Malaga to Algeciras is 139km and will take you around 1hr 45 mins (you can leave your car at the terminal and make the crossing as a foot passenger).

Or you can get a bus from the bus station in Malaga to Algeciras. Details at http://www.estabus.emtsam.es/


Linda


Thank you for the info. Would you know about a ferry to Morocco from Malaga? Does it make sense for one day (if there is one)?

Any help is greatly appreciated. Again, thanks. Linda G.

Labels:





Travelling from Santander to Biarritz

Hi Eileen,

If you follow this link it takes you to the various websites for trains and buses operating out of Santander http://www.spanish-airport-guide.com/santander-airport.html


Linda


Dear Gary,

Perhaps you can provide the travel options by bus and by train from Santander to Biarritz on Wed 21 Nov 2007 after lunchtime.

Yours faithfully,

Eileen McCormack

Labels:





Lost luggage at Madrid

Hi Amy,

This year we have received more messages regarding lost luggage than ever before, and on a positive note a lot of the baggage does eventually turn up.

Iberia are the ground agents for BA at Madrid and you can fax them on +34 913 938 286 (which is probably the best option) or telephone +34 902 341 342

Hope you manage to locate it.

Linda


Hi Gary

I've just come across your website...I'm absolutely desperate and any information you can give me would be so helpful.

I flew with BA from Madrid Barajas T4 to Heathrow on Sunday afternoon and my suitcase hasn't been since. It's not been tagged on a flight so the chances are that it's still in Madrid. BA here have been absolutely useless and their baggage handlers in Madrid have been worse than useless.

I have spent 3 days on the phone to BA's lost luggage helpline in the UK repeatedly begging and pleading with them to do something. They say they have tried to call Madrid but no-one answers. Finally this afternoon, after 3 days, they received a response to their notes - Madrid have asked what brand the suitcase is. I have already told them over ten times that it does not have a brand name!!! This implies to me that they haven't even tried to look for it in Madrid.

Who can I contact in Madrid? Is there a number for BA or their handlers? What can I do to make them look for, and find, my bag???

Many thanks
Amy

Labels:





Getting from Santiago to Coimbra

Hi Silvy,

There are no connections from the airport which will get you to Coimbra (bus or train) so you might have to think about hiring a minibus. You can get a free online quote at http://www.spanish-airport-guide.com/car-hire-spain.html

Linda


Hi Gary,
We will be flying to Santiago de Compostela and need to go to Coimbra.Our party consists of 10 adults.Could you suggest a cheap way to get Coimbra and can we do it directly from the Santiago's airport?
Regards,
Silvy

Labels:





TV facilities at Malaga Airport

thank you for that info.

ian

Hi Ian,

There's nowhere at the airport and the Spanish aren't that interested in rugby so you need to head for an English sports bar. There are loads in Torremolinos which is right next to the airport (5-10 minutes drive) and you will find the seafront there full of them.


Linda


Gary,
is there any facility around or in malaga airport to watch the rugby this sat? Eng v France

Labels:





Cancelled Monarch flights to Granada

Hi Sandra,

I'm afraid the rumour is true and it's causing a lot of consternation. You can read the latest information we have about it at http://www.theolivepress.es/2007/10/01/monarch-says-adios-to-granada/


Linda


Hi Gary,

Do you have any info on the rumour that Monarch are to stop flying into Granada from London/Gatwick in November 2007? Is this for good and is any other Airline going to start this route. Many thanks for your help with this as Gatwick is the nearest Airport for our friends and Family to fly from when they come to visit us and we are a little concerned.



Kind regards



Sandra

Labels:





Taxi pick ups at Malaga Airport

Hi Lulu,

There has been a big problem with the taxi drivers at Malaga Airport because of the number of private individuals who operate cash only airport runs and private transfers, so I would guess your ban on holding up a sign has stemmed from that. Aena (the airport authority) have imposed a ban on any individual collecting people from the airport who is not a registered driver. If I am meeting anyone from the airport and do not know them, I always give them a quick description of myself or tell them I will be holding a certain magazine, and tell them to head towards the Sports Bar which is on the left hand side as they come through the door. This seems to work and might be the best option for you.


Linda


Hi Gary,

Please could you let me know what the rules are as far as meeting people at Malaga airport with name placards ? We have to frequently meet guests - ( private ) at the airport and don't always know what they look like. Recently one of our drivers was told he was no longer able to hold up a name board for the person arriving - do you know if this is true ? We are a privately owned property and receive guests throughout the year and normally a member of staff will meet the guests. We are not a travel company or transport company. Would really appreciate your feedback. Thanks.

Lulu

Labels:





Missing mobile phone at Barcelona

Hi Frank,

There have been a few instances recently of items disappearing on the conveyor belt and sometimes they are found at the end of the day and handed in to lost property. It is worth contacting lost and found at Barcelona. You can telephone them on +34 932 983 349 or fax (which is the best option) +34 932 983 843

Hope you manage to find it.


Linda



i have just returned on flight 5134 with easyjet from barcelona when going through security check i put my belt,shoes.wallet,mobile in plastic tray as requested . it went through scanner and came out minus my 8800 sirocco mobile i did inform security who were present they shrugged there shoulders and pointed to police. i told policeman number 09 who had a quick look found nothing. i cannot believe the phone was stolen in a security area within the space off 5-6 feet and about 1minuite i hope the person who has my phone will do the right thing and return it i live in hopeopen the phone and my home number is in contacts

Labels:





Getting from Malaga to Algeciras

Hi Andreea,

You need to get a train, bus or taxi from Malaga Airport (details at http://www.spanish-airport-guide.com/malaga-airport.html) to the centre of town and then either get a train from the Renfe station - details of timetables at http://www.spanish-airport-guide.com/malaga-airport.html (you will see there is one charge) or a bus from the bus station - details at http://www.estabus.emtsam.es/


Linda


Hi,
I'm Andreea, I want to travel from Romania to Malaga airport and from there to Algeciras port. Please, can you help me to find the best way to arrive in Algeciras, whit the train, or bus, doesn't mather.
Best regards

Labels:





Visa problems

I'm afraid visas and entry requirements are a minefield and we really would not feel happy giving you advice on something which varies so much from nationality to nationality. I'm afraid the best people to speak to are the Spanish Embassy, which you have already organised.


Linda


hello gary,
recently i have returned to my home country(england) from peru via madrid...i travelled with my wife who is peruvian and was told as long as we spent no longer than 24hrs in the airport and we had connection flights a VISA WOULD NOT BE NECCESARY...when we landed in madrid my wife was unable to leave terminal 3 because her visa was only for great britain...so i had to recover both bags and plead with easy jet officials to let me check in with her passport.....now we are due to fly back on the 29th with british airways and leave madrid on the 30th with lan....it is under the 24hr period and i guesss it would be ok to sleep in the deperture lounge but how does my wife check in?? we have tried to contact spanish embassy in england but have been told we cant get an appointment until 22nd of november which is leaving things a littlew late to apply for transit visa..do you know of any other way????
yours faithfully mr gibb

Labels:





Flights to Heraklion or Athens from Tenerife

Hi Diane,

I have checked both Tenerife North and South Airports and they do not operate any flights into Greece. I tried to check Heraklion Airport but couldn't get any information on the destinations it serves. It might well be that she has to get a flight back to the UK to get back out to Crete.

Sorry not to be of more help.

Linda


Hello Gary
My daughter is coming out to work in Tenerife in December but then wants to go to Heraklion in March/April. Are there flights to Heraklion or Athens and if so which airline?
Thanks
Diane Surtees

Labels:





Transfer times at Granada Airport

Hi Holly,

Even if you land on time, by the time you've cleared customs and collected your luggage I'm afraid you won't make the Motril bus from the centre of Granada. The journey from the airport to the centre of Granada is only 17km, but even if you jump in a taxi it will take you 20 minutes.

There is no railway link to Motril, so your other option is to get a taxi from the airport to Motril. It's am 85km journey which takes about an hour and will cost around €100, which will probably be cheaper than getting a hotel for the night.


Linda


Hello Gary

A should first tell you that this is my first time travelling abroad, so don't really know how airports work with regards to how long it takes to get your luggage and things like that!
I am arriving into Granada airport on Sat 10th Nov at 19:45. We need to catch a bus to motril at 20:30 from Granada bus station,if i've managed to work out the timetable properly that is!! It says there is a bus going to the bus station from the airport at 19:45, but im guessing we won't be out in time to get that one. The bus to motril is the last one on that day so will be a bit stuck if we can't catch it!
Was wondering if you know how likely it is we could make it to the bus station in time with our flight getting in at 19:45?
Also if you know the best way to do this if possible. Im not sure how long the bus from the airport would take, do you? thank you so much for your help, any information you have on this matter would be greatly apprieciated!!

Many thanks
Holly ( totally clueless about travelling!!!)

Labels:





Flights from Alicante or Murcia to Rome

Hi Con,

I'm afraid you can't get direct flights to Rome from either of these airports. The Spanish airports which operate flights are as follows:

FIUMICINO: Barcelona, Madrid, Malaga, Palma
ROMA CIAMPINO: Madrid, Santander, Santiago de Comspotela and Zaragoza


Linda


Hi Gary - Need a flight from alicante or murcia airport to rome mid June next year, are there any flights from either of these airports to Rome.. Thanks Treena

Labels: ,





Tuesday, October 09, 2007

Getting from Faro to Malaga

Hi Sue,

If you follow this link it will give you details on what forms of transport are available from Faro to Malaga http://www.spanish-airport-guide.com/2007/09/getting-from-faro-to-malaga_13.html


Linda


Can you please tell me how to get from Faro to Malaga - bus, train, ferry or by air and how much it will cost approx.

Sue Camacho

Labels:





Getting from Seville to Faro

If you follow this link it gives you details on the bus companies and their websites who travel from Portugal to Seville http://www.faroairportguide.com/faro-to-seville.htm


Linda


Hi Gary,



I will be visiting spain in during the Dec/Jan period and require assistance please. What is the best way to get from Granada/Seville to Faro? We are 5 people.

Labels:





Smoking area at Girona Airport

Hi Ross,

All Spanish Airpòrts are now officially no-smoking zones, but a lot of the airports have a special room for smokers which they do not publicise and I'm afraid I haven't come across one at Girona Airport.

Linda


Hi
Can you tell me if there is smoking areas in girona airport

THANKS

Labels:





Left luggage facilities at Tenerife North Airport

Hi Lucy,

Spanish Airports are notoriously bad at providing left luggage facilities and I'm afraid there aren't any at Tenerife.

The good news is that you can get a bus from the airport - details at http://www.spanish-airport-guide.com/tenerife-north-airport-buses.html and you can get a mini area guide to the island at http://www.spanish-airport-guide.com/tenerife-north-airport-area-guide.html

Linda


Hi,



Can you please tell me if there are any Left Luggage facilities at the Tenerife North airport? Also, we have about 5 hours between flights and I was wondering if you could recommend somewhere to go to fill in the time? How far are the nearest cities? Is it easy to bus there?

Labels:





Getting from Duquesa to Malaga Airport

Hi Alex,

You can get a bus from Estepona to either Marbella bus station or Malaga city centre - details at http://www.ctsa-portillo.com/ima/pdf/estepona.pdf .

From the city centre you can get a bus or taxi to the airport- details at http://www.spanish-airport-guide.com/malaga-airport.html

From Marbella bus station you can get a bus direct to the airport - details at http://www.ctsa-portillo.com/ima/pdf/marbella.pdf

You might be able to get a bus from Duquesa to Estepona (presumably your friends will know about local transport) , but it's a 15km journey and a taxi will cost around €20-25. A taxi from Duquesa to the airport is a about 93km and will cost around €130.

Hope this helps.

Linda


Hi Gary, I am Visiting friends in Duquesa on 20 Oct and am flying out of Malaga on 23 Oct at 1300. Do you have any advice on how i can get to Malaga airport from Duquesa as i expect a taxi would cost a fortune. Many thanks
Alex

Labels:





Transfer from Mahon to Cala'n Bosch

Hi Rita,

Sorry you have been having problems with the transfer.

The distance from the airport is about 60km so a taxi will cost you in the region of €80-90. Or the Transfer Store website seems to be working now and you can find your quote at http://search.transferstore.com/searchtransfers.aspx?action=airport&iata=MAH&r
=AF&cob=2&utm_source=AffiliateFuture&utm_campaign or you can telephone them on 0871 911 0030

You can get more details of the buses here http://www.spanish-airport-guide.com/menorca-airport-buses.html


Linda


Hi Gary

Try to sort out a shuttle transfer on tuesday 16th October +-3.00pm to Paradise Club & Spa for 2 people, but the link to the Transfer Store does not work?

Do you have a telephone number where I could phone them to arrange?

Also, tried to work out bus timetable but that wasn't easy either. How often do buses go to Cala'n Bosch from airport.

Thanks very much

RITA COLE

Labels:





Connection time between flights at Madrid Airport

Hi Tyler,

You are going to be very tight for time. All of the Iberia flights operate from Terminal 4 or 4S (the satellite) so if your flight is on time you will be able to physically do the transfer and hopefully the luggage will make it, but if you do have a delay from Boston I would be concerned about there being enough time for the luggage transfer.

Sorry not to be more reassuring.


Linda


Hi Gary,

I just found your site and it has been very helpful. However, it did raise some concerns. I'm flying Iberia the entire way through from Boston to Granada with a stop in Madrid. My plane lands in Madrid at 7:20 at terminal 4S and leaves for Granada at 8:25. Will I be able to make my flight in time and will my luggage be transfered over successfully?

Thanks,
Tyler

Labels:





Friday, October 05, 2007

Entry requirements for minors

Hi Dawn,

I don't know of anything else they need to bring.

Linda



Do three 17 year olds travelling with one 18 year old to Majorca require any other documents other than a passport ie. parental authorisation etc. to enter the country.

Labels:





Lost Luggage between Lisbon-Madrid and Tel Aviv

If one suitcase arrived then the chances are they were both checked in, and as long as he has a baggage ticket for one of the cases they can check this against his passport details (where they should have the number for the other suitcase (if it was checked in and there is one). You should still check with Groundforce as they are the agents who are responsible for baggage at Lisbon Airport and if the suitcase was not loaded for any reason they also need to check the lost property store there.

I would email them with as much information as you can to help them in finding the missing bag.



Linda



Linda, This is much more complicated than I thought. My son was late for the flight in Lisbon to Madrid and he's not sure Iberia even loaded his suitcase. He checked and saw they didn't give him a baggage ticket and so the number we have is of the first suitcase that did arrive- they had two. Now I really don't know what to do. Any ideas?

Avi

Hi again Avi,

I have just checked the email address and it worked for me so it is correct.

If your son departed from Portugal you need to contact the airline he flew with from there. Do you know who it was?

Linda

Hi Linda- I tried contacting this email and it doesn't work, my letter comes back. Any other ideas??


Hi Avi,

The Iberia ground handling telephone number for lost luggage at Madrid Airport is 902 341 342 or you can email them at relacionesclientes@iberia.es

Or the ground handling agent telephone numbers at Ben Gurion Airport are 03-9754067 or 03-5163237 / 9

If you don't get any luck with these numbers come back to me and we'll try and think of something else.

Linda
Gary,

My son flew Iberia airlines from Lisbon to Madrid, Madrid, Tel Aviv. His suitcase was never put on the flight from Madrid to Tel Aviv and now there's no-one to talk to about finding the luggage. Nobody answers at the phone number given to them and there's no representative in Israel.

Who can we call to trace the lost luggage?

Avi

Labels: ,





Getting from Las Palmas to Puerto Rico

Afraid most taxis will only take 4 people and luggage so you will have a book a private transfer which will cost a bit more. The best people to contact are Islas Canarias Tours at http://www.islascanariastours.com/cgi-bin/rez60load.pl?transfers/book-transfers.html who will give you an online quote. If there are 5 of you with bus fares, etc, it is probably worth getting a quote for the journey from the airport as well. The other alternative is to find the nearest rank when you get off the bus (there is always one near a bus station in Spain) and get 2 taxis.

As far as the weather on Gran Canaria is concerned, the north tends to be cooler while the south is warmer and sunny. The east coast of the island is flat dotted with beaches while the western coast is rockier and mountainous. Average temperatures for late November are between 22-24ºC




Linda



One more question, would you have a link to a taxi firm so I could book a taxi for 5 people and luggage to puerto rico.

And what is the weather usually like in late November.
Thanks in advance


Hi again Brian,

The taxi ride is only about 20 minutes.

Linda


>
> how long should it take by taxi to get to puerto rico by taxi, 40 mins
> or longer.
>
> Thanks for your help.
>

>
> Hi Brian,
>
> There is no direct bus to Puerto Rico from the airport. You have to
> catch the number 66 to Faro Maspalomas which runs at 20 minutes past
> the hour from 07.20 to 22.20 and then connect to the number 39 to
> Puerto Rico (this bus runs at 20 and minutes past the hour from 08.20
> to 18.50). The fare is in the region of €7.
>
> With your ETA you will be in time to get the bus to Maspalomas but the
> Puerto Rico bus will have stopped running by that time. If you go by
> taxi the whole way it is a 49km journey and will cost you in the region of €70.
> If you catch a taxi from Maspalomas to Puerto Rico it is 21km and will
> cost about €30.
>
> Hope this helps.
>
>
>
> Linda
>
>

> >
> > I shall be arriving in Las Palmas on Mon 19th November at 7pm, what
> > bus should I be looking for to take me to puerto rico, is there
> > buses at the airport than run often to puerto rico.
> >
> > Hope you can help me
> >

Labels:





Getting a buggy at Palma Airport

Many thanks for your advice. Much appreciated.

Odette


Hi Odette,

It is always safer to ask the airline to arrange a buggy for you. You can do this when you board the plane and ask them to radio ahead if your tour operator is not willing to do it beforehand.

Linda



Hi

Could you advise if it is possible to pick up a buggy on arrival or do we have to do this via the airline


Many thanks




Odette Brainin

Labels:





Upate on Murcia Airport facilities

Hi Phil,

Thanks for the information which is very useful. Hope you don't mind but I've incorporated it into our Murcia Airport Guide at http://www.spanish-airport-guide.com/murcia-airport.html

Many thanks again


Linda


Hi Gary

A few comments about Murcia - San Javier Airport.

The airport is used by both civilian and military aircraft, and as a result is only available to civil flights after 3pm on all weekdays. Weekends operate a normal full day.

In late 2006 the modifications to the terminal were completed. The number of check in desks was doubled to 16 with a lot more space for queuing passengers. The security check area was moved and is now 10 times it's original size. Except during the peak summer months the security queues are minimal. The departure lounge has been substantially enlarged and now has 5 gates, far more seating, a café, duty-free shop (not all that cheap - buy booze in the supermarket), additional and larger toilet facilities, and a couple of gift shops.

Land-side there is a self service café that opens during normal airport opening hours. Outside the terminal is a kiosk selling drinks and limited food, with adjacent tables and chairs for those wishing to give the tan a final top-up. I think this is really for the benefit of smokers as even Spain complies with not smoking in airport terminals.

All in all this is a great improvement on the old terminal. As for the new airport, don't hold your breath. It should have been completed in 2005, but by June 2007 no ground had been broken and the locals are still waging a no-airport campaign.

Hope this is of interest.

Regards
Phil Andrews

Labels:





Driving in Mallorca

Hi Paul,

The Palma Airport website gives you all the bus and taxi options in Mallorca http://www.spanish-airport-guide.com/palma-airport-buses.html There are no trains in Mallorca.

Hiring a car is certainly a better way of getting around on the island as the main roads are good and well signposted. Cabo Blanco is only 16km from the airport and it is motorway and major roads all the way. There are still a lot of people travelling to Spain at the moment so I wouldn't describe the roads as quiet, but a car really will give you far more flexibility. The bus services are good but waiting around at stops with a four year old won't be much fun!

You can get a quote for car hire at http://www.spanish-airport-guide.com/car-hire-spain.html This company hold a database of local car hire companies and matches your requirements against this to come up with a competitive quote.

Linda

Hi,

I stumbled across the web site and found it to be a good source of info. My wife, myself and our 4 year old will be flying from Glasgow to Palma Mallorca for one week(in a couple of days time) and I was thinking about hiring a car for flexibility as opposed to relying on bus/taxi. We will need to drive to OLA Maioris - Cabo Blanco (I think)

I just wanted some advice as I have never driven abroad. Would you advise car hire in Mallorca? How busy is it for traffic and what are the bus or train services like?

I have 20 years driving experience but am a little nervous about driving abroad.

Any advice would be welcome .

thanks,

Paul

Labels:





Transfers from Girona to Sitges

Thanks Linda

Hi Helen,

You can get details on all transfers from Girona to Sitges at http://www.spanish-airport-guide.com/2007/09/getting-from-girona-to-sitges.html

Linda

Hi Gary

We are travelling with Ryanair to Gerona and are staying in Sitges. What is the best way to get to Sitges our arrival time in Gerona is 17.35 pm.


Regards

Helen

Labels:





Connecting flights at Madrid T4

Madrid is a huge airport, but provided your flight is on time you might just be able to make the transfer. It's impossible to give you exact timings as it all depends on how long the ground staff take to unload your bags from the Granada flight, but as it's a domestic flight you should be off the plane, cleared passport control have collected your bags certainly within 30 minutes of landing.

All Iberia flights operate out of Terminal 4 or 4S (satellite) at Madrid Airport so you might need to get the connecting train to the satellite. I must admit if it was me I would be nervous about making the connection in time.

Linda



If we arrive from Granada via Iberia at 14:25, how much time will it take to transfer to an Iberian flight to Dublin at 16:15. Will we have to transfer our bags—we are buying the ticket from Granada to Madrid ourselves and will be redeeming miles for the flight to Dublin and home. Thanks, Sally

Labels:





Getting from Valencia to Denia

Hi Jan,

I don't know of any train services that will get you to Denia, but there is a bus which runs from Valencia Airport to Denia - details at http://www.spanish-airport-guide.com/valencia-airport-buses.html

It only runs once a day except on Sundays, so your other option might be to get a bus to Alicante details at http://www.alsa.es/VentaParticulares/contenidoHorarios.jsp?aeropuertos=S and then on to Denia which gives you more choice - timetables at http://www.alsa.es/VentaParticulares/contenidoHorarios.jsp


Linda


Dear Gary, we are looking for transport from Valencia airport to Denia, preferably by train or bus. We have had one quote for private car transfer but wondered if there was a cheaper way. We don't want to hire a car. Can you help?

Jan Barnes

Labels:





Wednesday, October 03, 2007

TV screens at Faro Airport

Hi Linda,

I suspected that might be the case! Thanks for your thoughts anyway.....lets hope we fly through passport control/baggage/car rental! Oh well, i'll just have to put up with sunny weather and great golf courses instead!

Thanks again,
James


Hi James,

The only time I can remember seeing television screens at Faro Airport was during the World Cup Football when Portugal were obviously pretty heavily involved! The Portuguese are not big on rugby so I would be amazed if there was anything being broadcast at the airport on Sunday. There are no sports bars nearby and your best bet is probably to head for your resort and hope they have a television there and you catch some of the match. I live in Spain and we are a Spanish guide so hopefully I will be proved wrong and you will be greeted by a large screen showing it!

Sorry not to have better news.

Linda



Hi Gary,

I came across your details on the Faro Airport website. I have a strange question.....I am arriving on Saturday at Faro Airport at 2.30pm (local) and the England vs Australia rugby Quarter Final starts at 3pm.....I wondered if you knew of anywhere in the aiport or very close by that may show the rugby.

Thanks for any thoughts you have in advance...

Kind regards,
James

Labels:





Mobility assistance at Malaga Airport

Many thanks linda,

This really is very useful.

It would appear that there is a bridge between airside and arrival side and knowing Malaga airport quite well I doubt if they will be improving the situation.
I have told my Grandma to flutter her eyelashes at someone to help them with the luggage but I think she worries that no one will help them. My parents will be waiting for them in arrivals so they are looked after from there, I'm just trying to fill in the bits in-between!!

Again, Thank you for your help and assistance

Michelle



Hi again Michelle,

The ground handling agents for Easyjet at Malaga are Menzies and you can contact them on +34 952 048 285/+34 952 048 284 to try and arrange a buggy. As you know, special assistance at Malaga Airport is sadly lacking so your grandparents should also speak to the flight crew on their outward fight from Newcastle and ask them to radio ahead to check a buggy will be available to meet their flight. (There are usually a few waiting in the arrivals area)

As far as lifting luggage from the carousel is concerned they are at the mercy of other passengers helping them, or giving one of the ground staff a few euros to assist. Because they are still airside I am afraid there is nothing you can arrange from any agencies as they cannot assist until they get to the other side of the arrivals hall.

I don't know how they are getting to their final destination, but there is a company called Mobility Services who will meet them with a wheelchair (again in the public zone of arrivals) and wheel them to the car or coach. You can contact them at http://www.mobility-spain.com/


Linda


Hello, Linda,

Thank you for your prompt reply,
My Grandparents are flying with Easy Jet from Newcastle to Malaga. They have already booked special assistance but last time they could not help them with the luggage.

Thank you again,
regards
Michelle


Hi Michelle,

If you let me know which airline they are travelling with I will give you their ground handling staff contact details at Malaga Airport. It is also worth speaking to the operator at the UK end to see if they can help arrange something for them


Hi Gary,

My Grandparents are travelling out to Malaga next week and are disabled. they have booked in for special assistance but I'm aware the wheelchair can only take you to security. Please can you let me know how to hire one of the buggy's as I know the walk in Malaga is very long. Also both of them are very frail and not able to lift the bags from the baggage claim, is there any staff in the airport who could help them do you know?

Any help or advice would be greatly appreciated as I'm clutching at straws now and the airline sites are very brief and it takes forever to get through to the customer service.

Kindest regards
Michelle Robinson

Labels:





Bus stop location at Alicante Airport

Hi Veronica,

The Avenida Rey Jaime 1 stop is right opposite the airport terminal arrivals and departures building.

Linda


Dear Gary,I will be taking the bus from alicante airport to Benidorm. Do you have any idea where on the Avenida Jaime I the busstop is? Can't find it on the Alsa site...Thanks in advance, Veronica





Faulty goods purchased at Valencia Airport

Hi Linda

What an impressively speedy response! Yes the watch works, it a bracelet strap which has come apart so it clicks everything I wear. Spiky piece of wire sticking out so not wearable anymore. I will try to find a DKNY repairer and come back to you if I get nowhere!

Thanks for your help

Vicky



Hi Vicky,

If it's a well known brand then as long as you have the original receipt then in theory you can send it to the nearest repairer/manufacturer and ask for a replacement. I don't think Aldeasa will want to get involved at this stage as it was working when they sold it to you. Do you have any details in the packaging it came with?

Linda


Hi Gary

What wonderful website! Only problem being I cannot immediately find any clues to my problem, which is that I bought a watch at an Aldeasa shop in Valencia airport, about 3 months ago, and its now faulty. The receipt I have says returns within 3 months…and I am on 3 months today….but no sure how to go about it - surely I don't need to return to the airport to get my money back or an exchange? I have tried to call the number on the receipt but there is a fault and its not connecting.

Please advise if you can help as it's a lovely watch and was not cheap so would hate to have to just ditch it!

Many thanks in advance

Vicky

Labels:





Car hire

Hi Richard,

I'm afraid we are not the car booking agency so I don't know which airport you are arriving at. At some of the Spanish airports all the hire cars are parked off site and you have to be shuttled to them. If this is not the case and some hire cars are available at the terminal, if you email cartrawler on their complaints line at ccm@cartrawler.com with your booking reference you can ask them to amend the reservation.


Linda


Dear Gary

I have just booked a hire car through the link on your website and only after paying a deposit and completing the booking form have I been informed that instead of picking the car up direct from the Airport on my arrival, I will be taken by bus off site to get the car. Perhaps it would be helpful to clients if they could be told this before making a booking.
After waiting for an hour and a half on an occasion last year at an off site office to pick up my car I did not want to repeat this fiasco again!


Yours sincerely

Richard Cooper

Labels:





Transferring between terminals at Madrid

Thanks Linda!

Hi Paul,

If you follow this link it will give you details of transfers between the terminals at Madrid Airport http://www.spanish-airport-guide.com/madrid-airport-terminal4.html You have plenty of time between flights.

Linda


Hello Gary,

I hadn't realised that Madrid Airport is so large, especially after the addition of Terminal 4 and 4S, so I hope you can help me on a question of the time we would require to move between terminals. The specifics are as follows:
arrive Terminal 1 at 14.20 and leave from Terminal 4S at 16.05

Will we make that connection, assuming we land at Terminal 1 on time? How long approx. will we need for the transfer?

I'd much apprciate your help on this Gary!
Thanks in advance and best regards,
Paul Lutener

Labels:





Shops at Ibiza Airport

Thanks anyway Linda.

Regards,

Hi Diane,

If you are flying into Ibiza you will miss the shops there (which are in
the departures lounge) and go through customs to the arrivals hall.
Having said that, I have looked at the shops at Alicante Airport and none
of them appear to sell laptops, and I have never seen them in the duty free
shop Aldeasa.

Linda


Hi Gary,

Would I be able to buy a Spanish Laptop at Ibiza airport as a gift for my
Spanish boyfriend?

Thanking you in advance,

Labels:





Cancelled Monarch route from Granada

We can't get to the bottom of it, but if you follow this link it takes you to the latest news article about it http://www.theolivepress.es/2007/10/01/monarch-says-adios-to-granada/
As you will see, Monarch have upset a lot of people!

Linda


Could you tell me please,are Monarch pulling out of GRANADA AIRPORT ?????
Thank you.
Linda.

Labels:





Baby car seat at Alicante Airport

Hi Inbal,

Spanish taxis do not carry car seats for babies, but they will allow you to carry the infant on your lap if you sit in the back and wear a seat belt. If particularly want a car with a child seat then you will need to book a private transfer at http://search.transferstore.com/searchtransfers.aspx?action=airport&iata=ALC&r=
AF&cob=2&utm_source=AffiliateFuture&utm_campaign

Linda


Hello

We are going to arrive tomorrow to Alicante airport
with a 3 months old baby. Is it possible to get a taxi
from the airport that have a car seat for babies? Is
it possible to book it in advance?

Thanks
Inbal Ringel

Labels:





Train from Jerez to Cadiz

Many thanks

Dianne

> Hi Dianne,
>
> There are no trains at Jerez Airport, but you can get one to Cadiz from
> the Renfe station in the city centre. Follow this link for timetables,
> etc
> 51405&AF=2007&MF=MM&DF=DD&SF=NaN&ID=i>
>
> You can find details of buses and taxis from the airport to Jerez centre
> at http://www.spanish-airport-guide.com/jerez-airport.html
>
> Hope this helps.
>
>
> Linda
>

>
> I just found your useful site.
>
> I'm looking into flying into Jerez in January for a short stay in Cadiz
> - is it feasible to take the train into Cadiz from Jerez do you know?
>
> Thanks
>
> Dianne

Labels:





Locking Luggage

Hi Joe,

Well I always lock mine when travelling in and out of Spain. The only reason I can think of your not locking it is that if it is lost then it can be easily opened to try and identify the contents, but I always put a contact number in one of the outside pockets in my case so there is a reference point there instead.

It is much safer to lock it.

Linda





Hi Gary



It has been advised to not lock luggage. This was always advised when traveling to the US, but does this also apply to Spain. I am coming from Canada.



Joe

Labels:





Cost of taxi from Alicante to Valencia

Hi Blair,

It's a 197km journey which will take just over 2 hours to drive, so I'm afraid a taxi will cost in the region of €250. At this price and with your wife's wheelchair it might be worth also getting a quote for a private transfer at http://search.transferstore.com/searchtransfers.aspx?action=airport&iata=
ALC&r=AF&cob=2&utm_source=AffiliateFuture&utm_campaign

I don't know how mobile your wife is, but the cheaper alternative is to get a taxi to Alicante railway station (which will cost about €15) - and get a train to Valencia - details at http://horarios.renfe.es/hir/index.jsp?page=hjhir130.jsp&O=60911&D=VALEN&AF=
2007&MF=MM&DF=DD&SF=NaN&ID=i


Linda


Hi Gary,
Could you tell me the approx.cost of a taxi to Valencia. My wife uses her own wheelchair but can walk a short distance.
Thanks, Blair Thomson.

Labels:





Parking charges at Seville Airport

Hi Danny,

If you follow this link it will give you details of parking facilities at Seville Airport http://www.spanish-airport-guide.com/seville-airport-parking.html

I am afraid it is not cheap to park there!

Linda


Hi

Having been reading your site.

Just wondering if you know the cost of parking your car at Sevilla Airport. Is there a long stay car park which I can leave car for 2 weeks.

Thanks for your help

Danny

Labels:





email address for lost property at Valencia Airport

Is there an e-mail contact for lost property at Valencia Airport?


Hi Clare,

Email address is follows vlc_informacion@aena.es

Linda

Labels:





Connection times at Madrid

Hi Sarah,

Even if your flight is on time you are going to be very, very tight for time. Air Europa could land it terminal 1 or 2 and Delta Airlines operate from terminal 1. You need to warn Air Europa of your timescale so that they can warn Delta and arrange a quick transfer for you to your connecting flight. Also if you have baggage in the hold ask them the best way to ensure that it is unloaded in time to be put on your connecting flight. If you can change one of the flight times to give you more of a gap I would do so.

Linda


Gary,
Thank you for your website. We will be arriving on Air Europa from Barcelona to Madrid at 10:30 AM at the Madrid airport. Our connecting flight to Atlanta is a Delta Airlines flight that departs 11:05 AM. Will we have time to make this connecting flight?
Thank you,
Sarah Perry

Labels: