Faulty goods purchased at Alicante Airport

All I can suggest is that you take it into a UK store which sells the MP3 player with the receipt (which should also carry a guarantee) and in theory they should get it fixed for you. Or sometimes electrical goods come with a list of companies worldwide who you can contact.

Linda


Dear Gary,
Could you tell me the procedure for returning or exchanging a faulty ZEN 1GB MP3 player purchased from Alicante Airport on 7 August 2007 price : 89.00 euros. The screen has suddenly gone black. When I purchased this item, I was told by the sales assistant that I would be able to return it to any British electrical store. Is this in fact the case? I do hope you can shed some light on this subject.
Thank you.