Buying perfume at Alicante Airport
On Tue Aug 29 16:28 , MThomas sent:
MY REPLYGary,Could you help me with this one, my wife bought 3 bottles of perfume from the duty free shop in Alicante airport. 2 bottles contained perfume and the 3rd was virtually empty.We didn't check at the time, I'm woundering is there an email address or contact details.I have attached some photos of the perfume, etc.Thanks in advance for the help and assistance very much appreciatedMark Thomas
Hi Mark
The shop (Aldeasa) don't publish their email addresses (not untypical of Spain!) but here are 2 telephone numbers for the shop at Alicante Airport:
0034 965 680 538 or 0034 965 680 575
I hope you are able to resolve the problem but I fear that you won't get very far, in my experience Customer Services on these kind of issues are not the same as in the UK, but it is still worth you trying.
It would be interesting to hear from you to see how this progresses and I am adding this thread to the main message board today.
Out of interest was the 3rd bottle in a sealed box or not?
Regards
GaryGary Ingram
Holiday Apartment in Marbella
Labels: Alicante Airport