Lost Luggage at Madrid Airport

On Tue Jun 27 22:00 , 'Marta Sheffield' sent:

Hello Gary,
my daughter was unable to board her flight from Madrid to Miami today
(6/27/06) and thought that her luggage had left without her. However,
she was re-scheduled to fly out of Madrid on Friday 6/30, it seems that
America Airlines pulled her luggage from the original flight (#69), when
she did not board the plane. But, at the time they were re-scheduling
her they did not know whether here luggage was in the air or on the
ground.
In the meantime she went back home to Granada and now her luggage is
somewhere at the Barajas Airport. Is there a phone number where we can
call to let them know that she will return for her luggage on Friday
6/30/06? What's the policy? How long will they hold her luggage for
her?
Please advise.
Thanks,
Marta Sheffield

MY REPLY
Hi Martha

The best thing to do is call the Amnerican Airlines "lost Luggage" department on: 902 013 787

Good luck

Gary